Please follow the link below which takes you to the updated national walk-in finder centres:
COVID VACCINATION SERVCICE
We have recently been made aware of an increase in scam callers pretending to be from the NHS Coronavirus Vaccination Service. These scammers are attempting to obtain personal information and financial details from patients.
If you receive a call from someone who claims to be from the NHS Vaccination Service, your GP Practice or the Government, and are asking for:
financial details such as bank account information or credit card details
DO NOT PROVIDE THIS INFORMATION
Legitimate callers will never ask for this information over the phone.
Please be aware when answering automated calls where you are asked to select an option - this can leave you at risk of connecting to a high-cost premium number, leaving you liable for a significant call cost.
Furthermore, there has been an increase in scam texts, where victims are asked to click a link that sends them to a fake NHS website where they are asked for personal details.
Phishing emails can also be very convincing at first glance, but by checking the sender, you can see where they have come from. Do not click any links in these emails, which take you to a website that encourages you to enter personal details.
For more information, please visit: Coronavirus scam calls and texts - Ofcom
Always use caution and if you are unsure, call the service back on their published contact numbers to confirm… and remember, the NHS will NEVER ask for financial information.
PATIENT ACCESS COVID PASSPORT SCAM EMAILS
We have received reports from both Patient Access users and people who have never registered for the service, that they have received COVID passport emails purporting to be from Patient Access.
We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
We are operating a full telephone triage service as per Government and NHS England guidelines. All patients will be spoken to on the telephone in the first instance. If you need to speak to one of our clinicians (Doctor, Nurse, Clinical Pharmacist etc.), please call us between the hours of 08.00am and 11.00am Monday to Friday.
The doctors have trained our care navigators to direct you to the care that will best meet your needs after you have answered a few simple questions.
Please remember your local Pharmacist is available to help with many minor illnesses.
You may want to consider completing an e-Consult request if you have a question you want to ask your doctor. The link to this can be found beneath this message.
Due to social distancing measures, we have limited seating capacity in our waiting areas. If you are asked to attend the Health Centre for an examination, then please do not arrive too early for your appointment. You may be asked to wait outside or in your car if there is no available seating left in the building.
We are also respectively asking all patients who do attend the Health Centre to wear a face covering or mask.
Thank you for your co-operation and understanding.
Please see 'COVID-19 information within the SERVICES option for more general COVID-19 information.
STAY SAFE AND KEEP WELL
Booking Of Appointments During Coronavirus (COVID-19) Outbreak
Due to the outbreak of COVID-19 (Coronavirus) in the UK we are changing how we book all face to face appointments.
As you are aware the practice uses eConsult and patients are advised to seek advice via this service. Please visit the services section on our website for further information and access to the eConsult service
The online booking appointment system has been temporarily suspended at the surgery and we ask all patients to use either eConsult or if necessary, ring the practice and ask to speak to one of the doctors who will assess you as best they can and advise if you need to come to the surgery.
For up to date and general information on coronavirus please visit www.nhs.uk/conditions/coronavirus-covid-19
Demonstrating your COVID vaccination status with NHS COVID Pass
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available through the NHS COVID Pass service from:
- the NHS App which you can download from app stores
- 119 - by requesting a paper letter
You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.
If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.
When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.
Latest information about Coronavirus (COVID-19) can be found on the NHS website:
IF YOU THINK YOU HAVE SYMPTOMS OF CORONAVIRUS DO NOT COME TO THE HEALTH CENTRE.
SELF-ISOLATION INFORMATION CAN BE FOUND BY VISITING:
SELF CERTIFICATES CAN BE FOUND AT:
PLEASE SEE IMPORTANT LOCAL MEDICAL COMMITTEE (LMC) LETTER TO PATIENTS ABOUT ISSUING FIT NOTES (SICK NOTES) IF THE REASON IS SELF-ISOLATION DURING CORONAVIRUS (COVID-19) OUTBREAK AND ALSO GUIDANCE ON SELF-CERTIFICATION.
Coronavirus and Sick Note Letter from LMC for Patients
IMPORTANT DENTAL HEALTH INFORMATION DURING COVID-19
Notice to patients seeking dental care during the Covid 19 Pandemic
If you need urgent dental care:
* If you are in pain or in need of support please phone your usual dental practice. This may be because you have severe toothache or a dental infection, or you have noticed other changes inside your mouth such as a white patch, red patch, a lump or an ulcer that won’t heal. All dental practices should be able to provide advice and management to you over the phone. This includes giving advice, guidance and prescriptions, which you can collect from your local pharmacy.
* If you do not have a dentist, please call the Cheshire & Merseyside Dental Helpline on 0161 476 9651. They will assess you and provide advice over the phone which may result in a remote consultation with a dentist.
* If your dentist or the dentist you have been referred to from the dental helpline think that you need urgent face-to face treatment, they will refer you to a designated dental clinic where you will be assessed and any requisite emergency dental treatment undertaken.
Please note that any treatment is limited due to risk involved in most procedures
The Liverpool University Dental Hospital is also operating an Emergency Dental Care Service. To access this service, please call the Dental Emergency Helpline on 0151 706 5307 / 5309 Monday to Friday 8.30am – 4.30pm and Saturday 8.30am-12noon. Specialist clinicians will provide telephone and/or video consultation and may arrange for you to come for an appointment at the Dental Hospital to be examined and /or treated in person.
Emergency Dental Treatment
PLEASE SEE OUR HEALTH RELATED EVENTS FOR INTERAVTIVE IDEAS TO KEEP YOUR HEALTH AND WELLBEING IN TIP TOP SHAPE DURING THIS TIME