Booking Of Appointments During Coronavirus (COVID-19) Outbreak
Due to the outbreak of COVID-19 (Coronavirus) in the UK we are changing how we book all face to face appointments.
As you are aware the practice uses eConsult and patients are advised to seek advice via this service. Please visit the services section on our website for further information and access to the eConsult service
The online booking appointment system has been temporarily suspended at the surgery and we ask all patients to use either eConsult or if necessary, ring the practice and ask to speak to one of the doctors who will assess you as best they can and advise if you need to come to the surgery.
For any general information on coronavirus please visit www.nhs.uk/conditions/coronavirus-covid-19
IMPORTANT CORONAVIRUS (COVID-19) PATIENT INFORMATION ABOUT VISITING THE HEALTH CENTRE
If you develop a new continuous cough or a new fever (you feel hot to touch on your chest or back) please do not come into the health centre.
Stay at home. Self-isolate even from your own family if you can for 7 days.
There is no need to contact 111 nor your GP.
For the most up to date date advice please go to:
From Monday 16th March 2020, all of our patients will be screened when checking in for appointments or collecting prescriptions and you will be asked to leave the surgery if you have a new cough or a new temperature. This is to help protect our staff and other patients, especially our vulnerable/at risk patients.
Many thanks for your cooperation during this time and we will try to keep you updated as much as possible as we receive new or updated guidance.
IMPORTANT CORONAVIRUS (COVID-19) ADVICE
Latest information about Coronavirus (COVID-19) can be found on the NHS website:
IF YOU THINK YOU HAVE SYMPTOMS OF CORONAVIRUS DO NOT COME TO THE HEALTH CENTRE.
SELF-ISOLATION INFORMATION CAN BE FOUND BY VISITING:
SELF CERTIFICATES CAN BE FOUND AT:
IMPORTANT INFORMATION ABOUT FACE TO FACE ASSESSMENT CENTRES
PLEASE CLICK ON DOCUMENT BELOW
FACE TO FACE ASSESSMENT CENTRE INFORMATION
PLEASE SEE IMPORTANT LOCAL MEDICAL COMMITTEE (LMC) LETTER TO PATIENTS ABOUT ISSUING FIT NOTES (SICK NOTES) IF THE REASON IS SELF-ISOLATION DURING CORONAVIRUS (COVID-19) OUTBREAK AND ALSO GUIDANCE ON SELF-CERTIFICATION.
Coronavirus and Sick Note Letter from LMC for Patients
STAY SAFE AND HEALTHY
IMPORTANT DENTAL HEALTH INFORMATION DURING COVID-19
Notice to patients seeking dental care during the Covid 19 Pandemic
If you need urgent dental care:
* If you are in pain or in need of support please phone your usual dental practice. This may be because you have severe toothache or a dental infection, or you have noticed other changes inside your mouth such as a white patch, red patch, a lump or an ulcer that won’t heal. All dental practices should be able to provide advice and management to you over the phone. This includes giving advice, guidance and prescriptions, which you can collect from your local pharmacy.
* If you do not have a dentist, please call the Cheshire & Merseyside Dental Helpline on 0161 476 9651. They will assess you and provide advice over the phone which may result in a remote consultation with a dentist.
* If your dentist or the dentist you have been referred to from the dental helpline think that you need urgent face-to face treatment, they will refer you to a designated dental clinic where you will be assessed and any requisite emergency dental treatment undertaken.
Please note that any treatment is limited due to risk involved in most procedures
The Liverpool University Dental Hospital is also operating an Emergency Dental Care Service. To access this service, please call the Dental Emergency Helpline on 0151 706 5307 / 5309 Monday to Friday 8.30am – 4.30pm and Saturday 8.30am-12noon. Specialist clinicians will provide telephone and/or video consultation and may arrange for you to come for an appointment at the Dental Hospital to be examined and /or treated in person.
Emergency Dental Treatment
PLEASE SEE OUR HEALTH RELATED EVENTS FOR INTERAVTIVE IDEAS TO KEEP YOUR HEALTH AND WELLBEING IN TIP TOP SHAPE DURING THIS TIME
THANK YOU TO THE FOLLOWING WONDERFUL PEOPLE OF RUNCORN AND BEYOND WHO HAVE DONATED AND EVEN BOUGHT PPE FOR OUR STAFF TO USE AT THIS CRITICAL TIME.
Halfords, Shopping City
Kwik Fit, Runcorn
T Magee, Decorators
The gentleman who bought us eye protectors, I am so sorry, we don’t know your name.
Neil E for protective body suits
Debbie and husband at Weaver Dane Ltd for the protective face visors
Chris for protective face visors
Tracey Telford for protective face visors
Vicky Davison from Warrington Scrub Hub group for scrubs, hats and lovely laundry bags
Lily for the delicious rainbow biscuits (yum!)
Heather and Stephanie for the really pretty face knitted mask attachments
Sew Halton for the beautifully made gowns
Lindor Chocolate (yum, again!)
Pat and Shirley for the much appreciated laundry bags
North West Veterinary Specialists
And lots of lovely people who have dropped off supplies – you know who you are. You are kind, thoughtful and simply amazing human beings!
THE STAFF AT CASTLEFIELDS HEALTH CENTRE SEND EACH AND EVERY ONE OF YOU OUR HEARTFELT THANKS