Health Centre    

Castlefields Health Centre’s

Mission Statement

Our Practice’s goal is:

To deliver a high quality personalised service provided by a caring team.

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Booking Of Appointments During Coronavirus (COVID-19) Outbreak

Due to the outbreak of COVID-19 (Coronavirus) in the UK we are changing how we book all face to face appointments.  The online booking appointment system has been temporarily suspended at the surgery and we ask all patients to use either eConsult or to ring the practice to book an appointment.  This will ensure that we are able to fully assess risk before appointments are booked at the surgery.

As you are aware the practice uses eConsult and patients are advised to seek advice via this service. Please visit the services section on our website for further information and access to the eConsult service

For any general information on coronavirus please visit www.nhs.uk/conditions/coronavirus-covid-19

IMPORTANT CORONAVIRUS (COVID-19) PATIENT INFORMATION ABOUT VISITING THE HEALTH CENTRE

If you develop a  new continuous cough or a new fever (you feel hot to touch on your chest or back) please do not come into the health centre.

Stay at home.  Self-isolate even from your own family if you can for 7 days.

There is no need to contact 111 nor your GP.

For the most up to date date advice please go to:

https://www.nhs.uk/conditions/coronavirus-covid-19/

From Monday 16th March 2020, all of our patients will be screened when checking in for appointments or collecting prescriptions and you will be asked to leave the surgery if you have a new cough or a new temperature.  This is to help protect our staff and other patients, especially our vulnerable/at risk patients. 

Many thanks for your cooperation during this time and we will try to keep you updated as much as possible as we receive new or updated guidance.

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IMPORTANT CORONAVIRUS (COVID-19) ADVICE

Latest information about Coronavirus (COVID-19) can be found on the NHS website:

https://www.nhs.uk/conditions/coronavirus-covid-19/

IF YOU THINK YOU HAVE SYMPTOMS OF CORONAVIRUS DO NOT COME TO THE HEALTH CENTRE. 

SELF-ISOLATION INFORMATION CAN BE FOUND BY VISITING:

https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

SELF CERTIFICATES CAN BE FOUND AT:

https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2

PLEASE SEE IMPORTANT LOCAL MEDICAL COMMITTEE (LMC) LETTER TO PATIENTS ABOUT ISSUING FIT NOTES (SICK NOTES) IF THE REASON IS SELF-ISOLATION  DURING CORONAVIRUS (COVID-19) OUTBREAK AND ALSO GUIDANCE ON SELF-CERTIFICATION.

Coronavirus and Sick Note Letter from LMC for Patients

STAY SAFE AND HEALTHY

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    eConsult

Do you need to request a fit note?  Do you need some advice from a GP? Then try e-Consult and follow the steps as guided. Please allow 3 working days to enable the GP to process your request.

WELCOME

Welcome to the Castlefields Health Centre website where we hope you will find enhanced convenience added to first class healthcare. Find out when we are open and how to see a member of the team. We’ve made life a little easier with practice updates, news on the latest health issues and even access to repeat medication all at your fingertips.

Castlefields Health Centre was the first practice to be built in Runcorn new town. For more than 50 years, the team has endeavoured to create an efficient but friendly way of providing the highest possible level of health care. We are part of the NHS and the services we provide are free of charge. We moved into our new impressive premises in the Village Square in May 2012. The new modern and larger building has provided some much needed space for more consultation rooms and more treatment rooms, a large meeting room and well- equipped training suite, all of which have enabled a variety of new services to be offered to our patients.

YOUR GOOD HEALTH

Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill we want to make sure you stay healthy too. Check out how we can cover both bases with our clinics and services.

BEST PRACTICE

Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.

NHS ENGLAND VISIT

When NHS England last visited us, they looked at our policies and procedures and talked to us about patient care. They told us that they do not have any concerns relating to the work carried out at Castlefields Health Centre and that some of the great work we are doing can be used as examples of best practice to be adopted elsewhere.

NHS BREAST SCREENING

All female patients who are registered at Castlefields Health Centre and aged 50 - 70 will be invited to attend for a three yearly breast screening mammogram in March of this year. 

Running in conjunction with this programme is something called a 'randomised age extension trial' which means that some ladies who are ages 47 - 49 and 71 - 73 may also be invited to attend for a mammogram too. If ladies who are in these age ranges are invited, a leaflet explaining the reason for their invite is included with the appointment letter.

Routine screening stops when a lady is 71 or over but this does not mean you lose the right to have mammogram screening every three years.  All you need to do is ring the breast screening service (tel: 01925 275500) to request an appointment.

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CHAPERONES

IF YOU WOULD LIKE A CHAPERONE PRESENT DURING YOUR CONSULTATION, THEN PLEASE ADVISE THE RECEPTIONIST WHEN BOOKING YOUR APPOINTMENT. THANK YOU

TRY THE NEW NHS APP!

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use GP online service you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp'

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RCGP 'THREE BEFORE GP'

Castlefields Health Centre stands by and promotes the 'Three Before GP', a slogan supported by the RCGP (Royal College of General Practitioners) and refers to three questions patients should ask themselves before booking an appointment with their GP:

 Can I? 

1. self-care 
2. use NHS Choices or similar reputable websites/resources 
3. seek advice/treatment via a pharmacist 

GP Extra weekend telephone line is now open

Call: 01928 593078

9am - 3pm

Saturday & Sunday

CASTLEFIELDS HEALTH CENTRE NOW HAS A FACEBOOK PAGE!

PLEASE FOLLOW US TO GET OUR LATEST UPDATES AND DON’T FORGET TO LIKE AND SHARE

Visit us on Facebook 

We at Castlefields Health Centre are an official park run practice, for more information or if you are interested in coming along, please see the link below:

Park Run

  https://www.parkrun.org.uk/phoenix/

For events, activities (Indoor and outdoor) and courses for you, your friends and family, visit the wellbeing website for further information. The link is attached below

http://www.wellbeingenterprises.org.uk/ 

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CASTLEFIELDS HEALTH CENTRE IS PROUD TO BE HELPING TO CONSERVE AND PROTECT THE ENVIRONMENT

PLEASE USE OUR ON-SITE RECYCLING BINS WHENEVER POSSIBLE

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