Health Centre    

Castlefields Health Centre’s

Mission Statement

Our Practice’s goal is:

To deliver a high quality personalised service provided by a caring team.

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    eConsult

Do you need to request a fit note?  Do you need some advice from a GP? Then try e-Consult and follow the steps as guided. Please allow 3 working days to enable the GP to process your request.

THANK YOU TO THE FOLLOWING WONDERFUL PEOPLE OF RUNCORN AND BEYOND WHO HAVE DONATED AND EVEN BOUGHT PPE FOR OUR STAFF TO USE AT THIS CRITICAL TIME.

Halfords, Shopping City

Kwik Fit, Runcorn

T Magee, Decorators

Smiths SD

The gentleman who bought us eye protectors, I am so sorry, we don’t know your name.

Neil E for protective body suits

Julie Rowlinson

Debbie and husband at Weaver Dane Ltd for the protective face visors

Chris for protective face visors

Tracey Telford for protective face visors

Vicky Davison from Warrington Scrub Hub group for scrubs, hats and lovely laundry bags

Lily for the delicious rainbow biscuits (yum!)

Heather and Stephanie for the really pretty face knitted mask attachments

Nice-Pak

Sew Halton for the beautifully made gowns

Lindor Chocolate (yum, again!)

Pat and Shirley for the much appreciated laundry bags

North West Veterinary Specialists

Eye-Vet

ASDA Runcorn

And lots of lovely people who have dropped off supplies – you know who you are. You are kind, thoughtful and simply amazing human beings!

THE STAFF AT CASTLEFIELDS HEALTH CENTRE SEND EACH AND EVERY ONE OF YOU OUR HEARTFELT THANKS

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IMPORTANT INFORMATION ABOUT FACE TO FACE ASSESSMENT CENTRES

PLEASE CLICK ON DOCUMENT BELOW

FACE TO FACE ASSESSMENT CENTRE INFORMATION

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Booking Of Appointments During Coronavirus (COVID-19) Outbreak

Due to the outbreak of COVID-19 (Coronavirus) in the UK we are changing how we book all face to face appointments.   

As you are aware the practice uses eConsult and patients are advised to seek advice via this service. Please visit the services section on our website for further information and access to the eConsult service

The online booking appointment system has been temporarily suspended at the surgery and we ask all patients to use either eConsult or if necessary, ring the practice and ask to speak to one of the doctors who will assess you as best they can and advise if you need to come to the surgery.

For any general information on coronavirus please visit www.nhs.uk/conditions/coronavirus-covid-19

IMPORTANT CORONAVIRUS (COVID-19) PATIENT INFORMATION ABOUT VISITING THE HEALTH CENTRE

If you develop a  new continuous cough or a new fever (you feel hot to touch on your chest or back) please do not come into the health centre.

Stay at home.  Self-isolate even from your own family if you can for 7 days.

There is no need to contact 111 nor your GP.

For the most up to date date advice please go to:

https://www.nhs.uk/conditions/coronavirus-covid-19/

From Monday 16th March 2020, all of our patients will be screened when checking in for appointments or collecting prescriptions and you will be asked to leave the surgery if you have a new cough or a new temperature.  This is to help protect our staff and other patients, especially our vulnerable/at risk patients. 

Many thanks for your cooperation during this time and we will try to keep you updated as much as possible as we receive new or updated guidance.

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IMPORTANT CORONAVIRUS (COVID-19) ADVICE

Latest information about Coronavirus (COVID-19) can be found on the NHS website:

https://www.nhs.uk/conditions/coronavirus-covid-19/

IF YOU THINK YOU HAVE SYMPTOMS OF CORONAVIRUS DO NOT COME TO THE HEALTH CENTRE. 

SELF-ISOLATION INFORMATION CAN BE FOUND BY VISITING:

https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

SELF CERTIFICATES CAN BE FOUND AT:

https://www.gov.uk/government/publications/statutory-sick-pay-employees-statement-of-sickness-sc2

PLEASE SEE IMPORTANT LOCAL MEDICAL COMMITTEE (LMC) LETTER TO PATIENTS ABOUT ISSUING FIT NOTES (SICK NOTES) IF THE REASON IS SELF-ISOLATION  DURING CORONAVIRUS (COVID-19) OUTBREAK AND ALSO GUIDANCE ON SELF-CERTIFICATION.

Coronavirus and Sick Note Letter from LMC for Patients

KEEPING SAFE FROM CORONAVIRUS ADVICE LETTERS

If you have received a letter from Castlefields Health Centre GPs or NHS England regarding 'Keeping Safe from Coronavirus' and have any questions or queries, then please contact the newly set up

COVID PATIENT ADVICE LINE

Tel: 01925 303370

OR

email:warccg.halccg.palspluscovid19@nhs.net

STAY SAFE AND HEALTHY

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IMPORTANT DENTAL HEALTH INFORMATION DURING COVID-19

Notice to patients seeking dental care during the Covid 19 Pandemic

If you need urgent dental care:

            * If you are in pain or in need of support please phone your usual dental practice. This may be because you have severe toothache or a dental infection, or you have noticed other changes inside your mouth such as a white patch, red patch, a lump or an ulcer that won’t heal. All dental practices should be able to provide advice and management to you over the phone. This includes giving advice, guidance and prescriptions, which you can collect from your local pharmacy.

            * If you do not have a dentist, please call the Cheshire & Merseyside Dental Helpline on 0161 476 9651. They will assess you and provide advice over the phone which may result in a remote consultation with a dentist.

            * If your dentist or the dentist you have been referred to from the dental helpline  think that you need urgent face-to face treatment, they will refer you to a designated dental clinic where you will be assessed and any requisite emergency dental treatment undertaken.

Please note that any treatment is limited due to risk involved in most procedures

The Liverpool University Dental Hospital is also operating an Emergency Dental Care Service. To access this service, please call the Dental Emergency Helpline on 0151 706 5307 / 5309 Monday to Friday 8.30am – 4.30pm and Saturday 8.30am-12noon. Specialist clinicians will provide telephone and/or video consultation and may arrange for you to come for an appointment at the Dental Hospital to be examined and /or treated in person.

 Emergency Dental Treatment

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PLEASE SEE OUR HEALTH RELATED EVENTS FOR INTERAVTIVE IDEAS TO KEEP YOUR HEALTH AND WELLBEING IN TIP TOP SHAPE DURING THIS TIME

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WELCOME

Welcome to the Castlefields Health Centre website where we hope you will find enhanced convenience added to first class healthcare. Find out when we are open and how to see a member of the team. We’ve made life a little easier with practice updates, news on the latest health issues and even access to repeat medication all at your fingertips.

Castlefields Health Centre was the first practice to be built in Runcorn new town. For more than 50 years, the team has endeavoured to create an efficient but friendly way of providing the highest possible level of health care. We are part of the NHS and the services we provide are free of charge. We moved into our new impressive premises in the Village Square in May 2012. The new modern and larger building has provided some much needed space for more consultation rooms and more treatment rooms, a large meeting room and well- equipped training suite, all of which have enabled a variety of new services to be offered to our patients.

YOUR GOOD HEALTH

Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill we want to make sure you stay healthy too. Check out how we can cover both bases with our clinics and services.

BEST PRACTICE

Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.

NHS ENGLAND VISIT

When NHS England last visited us, they looked at our policies and procedures and talked to us about patient care. They told us that they do not have any concerns relating to the work carried out at Castlefields Health Centre and that some of the great work we are doing can be used as examples of best practice to be adopted elsewhere.

CHAPERONES

IF YOU WOULD LIKE A CHAPERONE PRESENT DURING YOUR CONSULTATION, THEN PLEASE ADVISE THE RECEPTIONIST WHEN BOOKING YOUR APPOINTMENT.

THANK YOU.

TRY THE NEW NHS APP!

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use GP online service you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp'

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RCGP 'THREE BEFORE GP'

Castlefields Health Centre stands by and promotes the 'Three Before GP', a slogan supported by the RCGP (Royal College of General Practitioners) and refers to three questions patients should ask themselves before booking an appointment with their GP:

 Can I? 

1. self-care 
2. use NHS Choices or similar reputable websites/resources 
3. seek advice/treatment via a pharmacist 

GP Extra weekend telephone line is now open

Call: 01928 593078

9am - 3pm

Saturday & Sunday

CASTLEFIELDS HEALTH CENTRE NOW HAS A FACEBOOK PAGE!

PLEASE FOLLOW US TO GET OUR LATEST UPDATES AND DON’T FORGET TO LIKE AND SHARE

Visit us on Facebook 

We at Castlefields Health Centre are an official park run practice, for more information or if you are interested in coming along, please see the link below:

Park Run

  https://www.parkrun.org.uk/phoenix/

For events, activities (Indoor and outdoor) and courses for you, your friends and family, visit the wellbeing website for further information. The link is attached below

http://www.wellbeingenterprises.org.uk/ 

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CASTLEFIELDS HEALTH CENTRE IS PROUD TO BE HELPING TO CONSERVE AND PROTECT THE ENVIRONMENT

PLEASE USE OUR ON-SITE RECYCLING BINS WHENEVER POSSIBLE

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