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Practice Management

--- Practice Manager ---

Julie Shaw

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

--- Administration Support Staff ---

Karen Gough (Deputy Practice Manager) - Angela Furnival - Diane Hesketh - Danielle Hesketh - Emillie Davies  - Carole Kinsella - Doris Chimes - Matthew Skidmore - Lorna Danson - Sarah Hankers (Office Junior)

We have a mixture of full-time and part-time staff who work 'behind the scenes' carrying out administrative tasks, for example, typing referral letters and arranging hospital appointments, giving results, scanning and coding hospital letters on to your medical records on the computer system, dealing with financial claims, dealing with Solicitors on your behalf and sending out appointments to our patients with long-term illnesses, such as diabetes or asthma, carry out searches and practice audits.

 

Reception

---Receptionists---

Vicky, Julie, Sue, Linda, Karen, Lynn, Lisa, Lianne, Ali and Pat

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, and dealing with patient records.

 ---Prescription Clerks---

Jill, Yvonne and Michelle

 Our Prescription clerks provide a professional service between patients and pharmacy's within the runcorn area and help to deal with any prescription queries and to help with any prescription issues.

---Clinical Pharmacist---

Alice Foster (Senior Clinical Pharmacist) and Kate Spark

Kate our clinical pharmacist is a highly qualified health professional who has trained for many years to become a specialist in medicines and how they work. She will work with our general practice team to ensure that your medicnes help you get better and stay well. Having a clinical pharmacist in the practice means you'll be treated by the best professional for your needs.

 
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